1. Types of data collected:
- Personally identifiable information (such as name, email address, phone number).
- Payment information (such as credit card numbers, payment account details).
- Geolocation information.
- Device information (such as IP address, operating system, browser type).
2. Data usage:
- To provide services and fulfill orders.
- To communicate with users, including order confirmation, account updates, marketing activities, etc.
- To improve website functionality and user experience.
- To prevent fraud and abuse.
3. Data protection:
- We implement reasonable technical and organizational measures to ensure the security of user's personal data.
- Personal data is shared with third parties only when necessary to fulfill services and comply with legal requirements.
We are committed to providing customers with a satisfactory shopping experience. If you are unsatisfied with a purchased item, we offer the following return and refund policy:
1. Return conditions:
- The item must be returned within [X days/weeks] from the date of purchase.
- The item must be unused, undamaged, and in its original packaging
- Certain items are non-returnable due to hygiene or special requirements.
2. Refund method:
- Upon receiving the returned item and confirming that it meets the return conditions, we will process the refund.
- The refund amount will be credited back to your original payment account or credit card.
3. Return process:
- Within the return period, submit a return request through our customer service channel.
- Once the return is approved, follow the instructions to return the item.
- Upon receiving the returned item and confirming the conditions, we will process the refund as soon as possible.