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In the rapidly evolving amusement equipment industry, we integrate R&D, manufacturing, and marketing to deliver outstanding services that meet the increasing demand for amusement equipment solutions.

Experience seamless innovation across our solutions with our dedicated team and advanced technology. We are committed to providing customers with efficient, safe, and technologically advanced amusement equipment solutions.

Service Advantages

With our team of professionals and advanced technology, we drive seamless and innovative experiences in a variety of solutions. We are committed to providing our clients with efficient, safe and technologically advanced ride design solutions.

Brand Advantage

We are an experienced amusement equipment company built on strong brands. Known for innovation, quality, and credibility, we provide customers with equipment they can trust.

Professional Consulting Team

Our highly professional team offers comprehensive and in-depth consulting services on amusement equipment, tailored to your needs.

Personalized Solutions

By deeply understanding our customers' needs, we provide personalized solutions to ensure the equipment selected meets unique business requirements.

Instant Response

We offer multi-channel instant communication, including online chat and telephone consultation, to meet customers' timely needs in the equipment selection process.

24-Hour Technical Support

We provide round-the-clock technical support to ensure that customers receive professional help at any time during the use of equipment.

Global Coverage

With a global service network covering more than 100 countries, we offer excellent services to a wide range of international customers.

After-Sales Service and Equipment Maintenance

At Guangzhou Shunhong (Sunhong), customer satisfaction and the longevity of your equipment are our top priorities. Our after-sales service and equipment maintenance ensure your product experience remains exciting and seamless.

01 - Quick Problem Resolution

Our efficient after-sales service team responds quickly to customer issues, providing swift solutions with minimal impact on business operations.

02 - Warranty and Maintenance Plans

We offer flexible warranty and maintenance plans to ensure long-term stable operation of equipment and maximize its service life.

AFTER-SALES SERVICE AND EQUIPMENT MAINTENANCE - SUNHONG

Comprehensive Maintenance Services

Structural Integrity Inspections

Our thorough inspections focus on the structural components of your amusement equipment. We assess the integrity of frames, supports, and connections to ensure they meet safety standards, performing necessary repairs or reinforcements.
Mechanical Systems Maintenance: Regular maintenance of mechanical systems is crucial for smooth operation. We inspect and service gears, motors, and hydraulic systems to ensure they function correctly and efficiently.

Mechanical Systems Maintenance

Regular maintenance of mechanical systems is crucial for smooth operation. We inspect and service gears, motors, and hydraulic systems to ensure they function correctly and efficiently.

Electrical Systems Checks

Our skilled technicians perform detailed inspections of electrical systems, including wiring, control panels, and safety switches. We address issues such as faulty connections or worn-out components to prevent malfunctions.

Safety Mechanisms Testing

Ensuring the reliability of safety mechanisms is paramount. We test and maintain all safety features, including emergency brakes, harnesses, and restraint systems, to guarantee guest safety.

Lubrication and Wear Parts Replacement

Regular lubrication of moving parts reduces wear and tear. We provide lubrication services and replace worn-out components like bearings, bushings, and seals to extend the lifespan of your equipment.

Ride Control Systems Updates

To enhance performance, we offer software updates for ride control systems. Our technicians install the latest updates, ensuring compliance with new regulations and fixing any bugs.

Surface and Finish Maintenance

Periodic load testing and calibration of ride components ensure they can handle the specified capacity safely. We perform these tests to verify that all parts operate within safe limits.

Load Testing and Calibration

Periodic load testing and calibration of ride components ensure they can handle the specified capacity safely. We perform these tests to verify that all parts operate within safe limits.

Environmental Adaptation Services

For outdoor amusement equipment, we offer services to adapt and protect against environmental factors, including waterproofing, UV protection, and measures to prevent weather-related damage.

Routine Inspection and Certification

We provide regular inspections and certifications to comply with Chinese regulatory requirements. Our team ensures that your equipment meets all necessary standards and provides documentation for regulatory compliance.

Round-the-Clock After-Sales and Maintenance Service Guarantee

01 - Technical Support

Experiencing a technical glitch? Our experienced technicians are here to help. From troubleshooting electrical issues to fine-tuning performance, we provide comprehensive technical support to keep your equipment functioning properly.

02 - Replacement Parts

In the event of component wear or damage, we offer a wide range of high-quality replacement parts to minimize downtime. From safety harnesses and ride control systems to motors and hydraulic components, we provide genuine parts sourced directly from reputable manufacturers. Our extensive inventory ensures you have access to the essential parts needed for continuous operation.

02 - Safety Checks

Safety is paramount. Our safety checks adhere to the highest standards to ensure a safe and enjoyable experience for all users. We thoroughly inspect each piece of equipment to identify and address potential hazards.

02 - Training and Education

Knowledge is key to maximizing your experience. Our team provides training and educational resources to equip you with the skills and knowledge needed to effectively operate and maintain your equipment.

02 - Emergency Repair

Unexpected malfunctions can disrupt your operations. Our rapid response team is ready to handle any emergency situation promptly, ensuring efficient repair services to get you back on track quickly.

02 - Customization and Upgrades

Looking to enhance the performance or aesthetics of your equipment? Our customization and upgrade options are tailored to your preferences. Whether it's upgrading to a more powerful engine or adding personalized decals, we’ll bring your vision to life.

02 - Warranty

Your peace of mind is important to us. Our comprehensive warranty coverage protects your investment against manufacturing defects and failures, ensuring your equipment is backed by our reliable warranty.

If any problems arise during use, you can seek technical and service support from us at any time. We strive to minimize communication difficulties, shorten response times, and provide professional services to quickly resolve your issues.

ROUND-THE-CLOCK AFTER-SALES AND MAINTENANCE SERVICE GUARANTEE - SUNHONG

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Ready to elevate your amusement offerings?

Contact Sunhong today to explore how we can bring your vision to life and create unforgettable experiences for your visitors.

* Rest assured that your privacy is important to us, and all information provided will be handled with the utmost confidentiality.

SUNHONG

SUNHONG specializes in the overall planning of amusement parks, research and development and design of amusement park rides, exclusive customization, production and manufacturing, comprehensive construction, and operation management.

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